Amateur gardeners in Carlisle have been banned from donating produce to a hospice, which was selling the goods in its charity shops.
According to The Telegraph, that's because goods must be sold with a list of ingredients and information about where it was made. Currently, the custom labels don't share this information.
Furthermore, fresh fruit and veg must be sold from chilled cabinets, but the hospice shops don't have any fitted.
Frank Dolan, a spokesman for the allotment holders who donated fruit and veg, said: "This has upset a lot of people. There is a lady here in her 90s who has made jam for the hospice for years and she is devastated. People have been donating their produce to the shops for a long time without any problems. We have never had any complaints before."
"We don't blame the hospice; they do a wonderful job and they are only following orders," added Mr Dolan. "But it will be the poor folk who are patients there that lose out because of this."
The FSA explained that whilst the labelling rules don't apply to food that isn't prepared as part of a business, such as food being sold for charity or at one-off events. "But if you regularly sell packaged food for charity, for example, jars of jam or boxed cakes, you might have to follow the regulations," they said.