FAQs

• How do I order?

  Labels Direct online shop is the secure, fast way to purchase all your standard label requirements and all at the click of a button. The easy to follow instructions below will guide you through the transaction process. However if you still prefer to order your labels via our traditional methods of telephone, fax, email or post you can find all our details at the bottom of this page.

  Purchasing via the online shop:

  1. First select the category (e.g. Hospital & Medical) of label you require
  2. Click on the individual label you require
  3. At this stage you will be able to view all price and size variations
  4. Click 'Add' next to the required size and amount of labels
  5. After a brief second whilst your selection is added to your shopping basket, you will have the option to continue shopping for further items (following the same process) or if you have selected all that you require click on 'Checkout'
  6. You will then be asked to either login to your existing account or if you are a first time buyer you must set up a account (simply fill in your email address and further details later)
  7. You may then decide where the products are to be sent and whether you will pay via our secure debit/credit card facilities, paypal or with your existing account number (if you do not currently have an account but would like to set one up please contact us on 01903 751666)
  8. Finally you must enter your details and delivery address (all details are stored securely except your debit/credit card details which will have to be entered each time you shop) to complete the transaction

  Purchasing via telephone, fax, email or post:

  • To purchase your labels by telephone please contact us on 01903 751666
  • To purchase your labels by fax please send your order to  01903 750462
  • To purchase your labels by email please send you order to labelsdirect@finecut.co.uk
  • To purchase your labels by mail please send your order to: Labels Direct, Fine Cut Group, 46 Marlborough Road, Lancing Business Park, Lancing. West Sussex. BN15 8UF. England.

• I require more information, what should I do?

  Just call or email our friendly team of experts who will be able to help with any query.

  We have extensive technical specifications for all our products and will be happy to answer any question. Contact us on 01903 751666 and we can discuss your requirements in detail.

• How much is postage?

  Our standard delivery cost is £5.25 for all small parcels and £7.30 for large parcels.

• How long does delivery take?

  We provide next day delivery as standard, on all orders placed which are in stock and placed before 1pm Monday to Friday (excluding bank holidays and Christmas shutdown).

  We always endeavour to keep a minimum of 2000 labels of each variety in stock at any one time for immediate despatch, however we provide no guarantee that your order will be in stock or will be delivered next day. For further information or to check stock, please contact us on +44 (0)1903 751666.

• What is your 100% satisfaction guarantee?

  We are so confident that you'll be 100% satisfied with your purchases, we are prepared to offer a guarantee to ensure you are completely satisfied. For further details click below

  100% Satisfaction Guarantee

• Are you Circuitape?

  Yes, Fine Cut Labels Direct is the new name for the range of Circuitape standard labels. We still provide the same quality labels and wide range of products that we always have but now operate under the name of Fine Cut Labels Direct. You are still able to use your circuitape account number and we will supply all your standard labels as previously with the same great customer service and affordable price.

• When will I receive my labels?

  All labels that are ordered before 1pm and are IN STOCK will be dispatched the same day for next day delivery. If you have an urgent requirement or would like to check our stock, please contact us on 01903 751666.

• Do you deliver worldwide?

  Yes, of course. We have very competitive overseas delivery charges determined by where exactly you need the order delivered to. Add your items to the basket and at checkout you will have the ability to choose your preferred delivery method - which includes Parcelforce Worldwide or your own courier account if you provide us with your Courier company & account details.

• Are prices inclusive of VAT?

  All prices on the website are exclusive of VAT, which will be added at the checkout.

• Is there any other method of ordering my labels?

  Yes:

  • By phone on 01903 751666
  • By emailing labelsdirect@finecut.co.uk
  • By fax on 01903 750462
  • By post to Labels Direct, Fine Cut Group, 46 Marlborough Road, Lancing Business Park, Lancing. West Sussex. BN15 8UF. England.

• How can I pay for my labels?

  You can pay by Debit/Credit Card, paypal or via account (if you have one setup). To pay by any other method please call us on 01903 751666

• What if I want non standard labels?

  Labels Direct is a division of Fine Cut Group which has cutting edge print facilities and can print all your non standard label requirements.

  Contact us on 01903 751666 and we can discuss your requirements in detail.

• I can't find the label I need can you make it for me?

  Yes, of course! Just contact us with your requirements and we will get back to you with a price and delivery lead time as soon as possible.

• What are all the different label symbols?

  Labels Direct offers a huge range of labels for all industries and applications. If you want to know more about the different symbols used on our labels and what they mean, please read our helpful guide...

  Know Your Symbols

• I'm unsure what adhesive I require, can you help?

  Of course we can. All Labels Direct labels are manufactured from high quality materials and adhesives, however we understand that some applications require a specific adhesive for the environment that the labels are going to be used in. All of our products detail the adhesive used (e.g. permanent) on that specific label, however if you require a specific adhesive to be used, please get in touch and we would be more than happy to manufacture the labels to meet your specific requirements.

  To find out more about adhesives, read our helpful guide.

  Know Your Adhesives