Data Breach Policy Data Retention Policy Information Security Incident Management Policy
Information Security Policy Subject Access Request (‘Sar’) Procedure
The term ‘Fine Cut Group Limited [‘Fine Cut’, ‘we’ or ‘us’] refers to the business whose registered office is The Courtyard, Shoreham Road Upper Beeding, Steyning, West Sussex, BN44 3TN
We are committed to ensuring that your personal data and information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.
Our systems use data encryption and password protection for maximum security.
If under any circumstances you are unsure about the security of our website or your private information, please send us an email to info@finecut.co.uk or telephone us on +44 (0) 1903 751666
The European Union General Data Protection Regulation (GDPR) is a data privacy regulation that applies to all companies processing and holding the personal data of data subjects residing in the European Union. This article describes the GDPR compliance status of Fine Cut.
If your company needs to ensure it is GDPR compliant, it also needs to ensure its providers are also GDPR compliant. Fine Cut is GDPR compliant and strictly enforces the regulations to protect the user data we store.
The following principles are complied with when processing personal data:
The lawful basis of processing of data will always be determined prior to any data being processed. Fine Cut processes personal data under one, or more, of the following Lawful Bases:
The type of personal data being processed may include:
Personal data is obtained from one or more of the following:
Personal data is collected to provide legitimate business services which include:
However, where indicated, some of the information is optional and you can choose not to complete.
Personal data may be used to:
If a web form is completed on any of the above websites, information is stored on the Company’s CRM system. Previous browsing history on the Fine Cut websites is available to our employees only to determine your interests in order that Fine Cut can engage with you more effectively and improve our site. If Cookies are switched-off then your previous browsing history is no longer available to Fine Cut (See “Cookies” below). If you do not wish for us to have your personal information, please do not fill out any of the web forms on these sites.
As part of any services offered via the Fine Cut websites, the information you provide may be transferred to countries outside the European Economic Area (‘EEA’) i.e. our servers, or third party servers that are used to provide Fine Cut services, that are located in a country outside the EEA. By submitting your personal data, you consent to the transfer, storage and/or processing of your data wherever it be stored. However, if your data is transferred outside the EEA, steps will be taken to ensure appropriate security measures are in place to ensure your privacy rights continue to be protected as outlined in this Policy.
We review our retention periods for personal data on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold personal data on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Please review our data retention policy for full details
Only Fine Cut employees are granted access to customer data. This is ensured by the use of strict operational processes and procedures.
Staff are trained on security systems and relevant processes and procedures which are reviewed regularly for ongoing effectiveness and suitability for purpose. All employees are kept up-to-date on the Fine Cut security and privacy practices. Employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that customer information is protected.
All IT systems are kept in a secure environment with appropriate access control.
Non-sensitive details (your email address and other requested information) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
We will not sell or rent your information to third parties.
Your rights relating to GDPR are enforced and include the below:
The accuracy of personal data is imperative. We aim to keep it updated at all times. The personal data we hold on you is available upon request by contacting info@finecut.co.uk. You can request that your data is updated and/or deleted at any time, unless Fine Cut can justify that it is retained for legitimate business or legal purpose. When updating your personal data, you may be asked to verify your identity before your request can be actioned.
You can change your marketing preferences at any time by emailing info@finecut.co.uk, or by clicking on the “Unsubscribe” link at the bottom of any of Fine Cut e-shots.
Fine Cut websites may contain links to other websites run by other organisations. Fine Cut Privacy Policy only applies to Fine Cut websites and you are encouraged to read the Privacy Statements on the third party websites that you visit such as Google. Fine Cut is not responsible for the Privacy Policies and practices of other websites even if they were accessed via a Fine Cut website. Equally, if you link to a Fine Cut website from a third party site, Fine Cut is not responsible for the Privacy Policies and practices of that third party site.
We do not offer services to children under the age of 16.
If you are aged 16 or under‚ please get your parent/guardian's permission before making contact and/or providing us with personal information.
Any questions or Subject Access Requests (SARs) should be sent to: info@finecut.co.uk.
You have a right to lodge a complaint in the event that you believe that Fine Cut has not upheld the rights, obligations and responsibilities set out in this Privacy Policy. Please send any complaints to: info@finecut.co.uk.
Whenever Fine Cut develops a new system, security and the protection of your data comes first when designing the architecture of our systems.
Our Data Protection Officer is Adam Tyler he can be reached via:
Email: info@finecut.co.uk
Phone: +44 (0) 1903 751666
Address: Fine Cut Group Limited, 46 Marlborough Road, Lancing Business Park, Lancing, West Sussex. BN15 8UF England
Fine Cut, a company registered in England & Wales, is located in the UK and, thus, our supervisory authority is based in the UK.
This Policy is regularly reviewed.
We reserve the right to make changes to our GDPR policy at any time, however if we do so any changes will be posted on this page immediately so that you are always aware of what information we collect, how we collect it, and where it is kept.